Speakers » Troy Eberhardt

Troy Eberhardt

Section Chief, Research & Development Section, U.S. Department of Homeland Security, Immigration & Customs Enforcement, Homeland Security Investigations Forensic Laboratory, USA

Co-presenters:  Jared X. Goodwin and Kathy Alsbrooks

 

The End of the Myopic Card Design Era:  The U.S. Citizenship & Immigration Services’ Next-Gen Secure Identification Document Project

Synopsis
Governments and the secure identity industry have long worked hand-in-hand to design, develop and implement large and complex Government Identification programs serving millions of people. It is well known that creating such programs is not a linear process and demands close partnerships (between government and trusted suppliers) over a substantial period of time.

What isn’t as visible are the advanced collaborative processes shaping the world’s most successful secure identity programs. The new U.S. Green Card and Employment Authorization Card Program is a case in point. While the latest generation of the U.S. Green Card is in many ways the result of decades of collaboration between the USCIS Document Management Division/ICE Forensic Lab/Customer and Border Protection and other vital Agency entities – along with a team of dedicated industry partners including HID Global, its development also represents a departure from past practices.

Visionary from the outset, the U.S. Citizenship and Immigration Services Agency executed on a disciplined design process, in conjunction with trusted industry partners, as well as the needs of a wide swath of designated government agencies and entities. A highly iterative collaborative process allowed the on-time development, testing and implementation of a highly secure, reliable and durable family of cards, while delivering significant value to multiple constituents within the government.

The true achievement of this program may come down to HOW the solution was so efficiently envisioned and ultimately created – on time and on budget. This is no easy task given the Herculean effort required to design and produce a gold standard card –  managing all stakeholders and technical assumptions for useability, durability, functionality, recognize-ability and of course, security.

This is a lesson in the importance of committing to, and delivering on, the effective use of taxpayer dollars. The US Government ultimately got what it needed through sophisticated project management practices, and an understanding that the true value of the card lies in the process of creating it – that an efficient and successful process leads to higher value and more sophisticated solutions which, in turn, better protects against counterfeiters and helps achieve a better ROI.

Our speakers will share insights into these practices and lessons learned developing the Next Generation Immigration Card – including the newly released US Permanent Resident Card and the Employment Authorization Documents – leveraging the latest in cutting-edge card security technologies counterfeit resistance and long term durability in the field.

 

Biography
Troy Eberhardt is a Supervisory Forensic Document Examiner at the Homeland Security Investigations Forensic Laboratory. He graduated from the University of New Orleans with a Bachelor's of Science degree and is a Board Certified Forensic Examiner with the American Board of Forensic Document Examiners.

Troy started his career in forensics approximately 16 years ago while employed with the New Orleans Police Department. He has been employed with the HSI Forensic Laboratory since June of 2003, where he is currently the Section Chief in charge of the Research and Development Section.

Troy has been involved in numerous workshops and training seminars around the world on current trends and techniques used in the detection of fraudulent documents. He is currently spending most of his time conducting adversarial analysis and counterfeit deterrence tests on identification credentials to identify major strengths and weaknesses within their designs. The Research and Development team at the HSI Forensic Laboratory plays a major role in the development and design of most international travel documents issued in the United States.


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