July 13, 2024
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BitFlyer Crypto Exchange Review: Trade with Confidence

BitFlyer Crypto Exchange Review: Trade with Confidence

BitFlyer started in Japan in 2014 and has grown to reach Europe and the United States. It’s now a top name in the world of cryptocurrency exchanges. This review will cover its key features and how it stands out in BitFlyer security. It focuses on Bitcoin, making trading easy and secure for all users.

The BitFlyer trading platform is easy to use, perfect for beginners and experts alike. It has over 3 million users worldwide, offering a safe trading experience. There have been no major security issues reported. The use of cold storage for Bitcoin adds an extra layer of BitFlyer security, ensuring your assets are safe.

Key Takeaways

  • Founded in Japan in 2014
  • Expands operations to Europe and the United States
  • Focuses primarily on Bitcoin, ideal for beginners
  • No major hacks or scandals reported
  • Strong security measures, including extensive cold wallet storage
  • Positive customer service reviews
  • Low fees without charges on buy and sell trades

Introduction to BitFlyer

BitFlyer is a top cryptocurrency exchange from Japan. It was started by Yuzo Kano, a former Goldman Sachs banker. Kano used his financial knowledge to make BitFlyer a safe and easy-to-use trading site. Now, it serves traders in the European Economic Area and the United States.

BitFlyer focuses a lot on security, having gone 7 years without a hack in the US. It’s known for being secure and has a user-friendly design for both new and experienced traders. Also, over 80% of users’ crypto is kept offline, making it safer from cyber threats.

The way BitFlyer charges fees is unique. It uses a spread-based system, with fees from 0.1% to 6.0%. For users of the Lightning Exchange, fees are lower, from 0.03% to 0.10%, based on their trading volume. But, the highest fees can be higher than other exchanges.

BitFlyer also follows strict rules and regulations. Even after being fined $1.2 million by the New York Department of Financial Services in 2023, it keeps working to be secure and follow the rules. This helps make trading safe for its users.

BitFlyer also has rewards like referral bonuses. Users and their friends can get $15 worth of bitcoin if the friend trades $100 or more. With a daily trading volume over $1.5 billion, BitFlyer is a big name in the crypto market.

Key Metrics Details
Security Streak 7 years without hacks (USA)
Fee Range 0.1% to 6.0%
Trading Volume (Daily) Over $1.5 billion
Regulatory Penalties $1.2 million fine by NYDFS in 2023
Referral Bonus $15 worth of bitcoin

BitFlyer stands out with its secure trading, focus on users, and following the rules. This has made it a reliable and efficient place for trading cryptocurrencies.

History and Background of BitFlyer

BitFlyer is a key player in the world of cryptocurrencies today. It was started in January 2014 by Yuzo Kano, a former Goldman Sachs trader. Kano wanted to make the most of the growing cryptocurrency market. He aimed to create a secure and trusted exchange in Japan.

Founding and Early Years

The early years were filled with fast growth and big achievements. By the end of 2014, BitFlyer was the top Bitcoin exchange in Japan. Its easy-to-use interface and strong security drew in many users. Now, it has over 3 million users worldwide and a top rating of 4.4.

Expansion into Global Markets

BitFlyer didn’t stop at the Japanese market. It expanded to the United States and Europe, reaching users all over the world. This move let BitFlyer compete with big names like Coinbase and Gemini. In the U.S., users can trade 11 different currencies, enjoying low fees and strong security.

This shows BitFlyer’s dedication to offering a dependable and flexible trading platform worldwide.

BitFlyer’s global reach is a testament to Yuzo Kano’s vision of creating a seamless and secure cryptocurrency trading experience.

BitFlyer Trading Platform Overview

BitFlyer has a trading platform that’s easy to use for both new and experienced traders. It’s perfect for anyone starting with cryptocurrency trading or for those who are already experts. Let’s look at the user interface, experience, and the trading options available.

User Interface and Experience

The BitFlyer platform is simple and functional, welcoming traders of all levels. It offers different interfaces: a basic one for beginners and the BitFlyer Lightning Exchange for experts. This way, everyone can find their comfort level while still having access to advanced tools.

  • BitFlyer Lightning Exchange: Designed for experienced traders, it has advanced features and lower fees.
  • User-Friendly Layout: The design makes it easy to use, great for newcomers.
  • Quick Access: All important trading options and info are just a click away, making trading smoother.

“BitFlyer’s platform truly accommodates all traders, from novices making their first cryptocurrency purchase to Wall Street veterans with high-volume trading.”

Types of Trading Offered

BitFlyer offers a variety of trading options to meet different needs and preferences. Whether you’re into simple spot trading or complex futures contracts, BitFlyer has you covered. You can pick the trading option that fits your strategy best.

Trading Type Description Spread/Fee
Spot Trading Immediate purchase or sale of cryptocurrencies. 0.1% to 6.0% spread on BitFlyer
Futures Contracts Buy or sell a cryptocurrency at a set future date and price. 0.03% to 0.10% spread on BitFlyer Lightning Exchange
Margin Trading Trade cryptocurrencies with leverage, increasing potential gains or losses. Variable rates based on trading volume

BitFlyer is known for its variety of trading options, including low spreads and competitive fees. This makes it a versatile and attractive choice for anyone interested in cryptocurrency trading.

Security Measures at BitFlyer

BitFlyer takes your digital assets’ safety seriously. It uses top security measures to protect your investments. Here are the main security features you should know about.

Regulatory Compliance

BitFlyer has licenses in Japan, the US, and the EU. This shows it’s a trusted name in the crypto world. It follows local rules to keep your investments safe.

Two-Factor Authentication

BitFlyer focuses on making accounts secure. It uses two-factor authentication (2FA) and multi-signature tech. These steps help protect your account from unauthorized access.

Cold Wallet Storage

BitFlyer is serious about keeping your assets safe. It keeps all Bitcoin in cold storage, reducing the risk of big hacks. This is made even safer with DigiCert encryption.

Security Measure Description
Regulatory Compliance Licensed in Japan, the US, and the EU
Two-Factor Authentication (2FA) Multi-signature technology for enhanced security
Cold Wallet Storage 100% of Bitcoin stored offline
DigiCert Encryption Enhanced encryption for data security
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BitFlyer follows strict rules and uses advanced security like 2FA, cold storage, and DigiCert encryption. This makes trading safe for everyone.

BitFlyer Coin Offerings

I’m always on the lookout for platforms that offer a wide and safe choice of cryptocurrencies. BitFlyer is one such platform. Since 2014, it has grown to be a top cryptocurrency exchange by market size. It’s trusted by millions worldwide and has licenses in the US, Japan, and Europe.

List of Supported Cryptocurrencies

BitFlyer lets users trade a few well-known cryptocurrencies. Here’s a closer look at what they offer:

Cryptocurrency Trading Fee Price Withdrawal Fee
Bitcoin (BTC) 2.2% $60,521.19 0.0004 BTC
Ethereum (ETH) 2.7% $3,197.97 0.005 ETH
Bitcoin Cash (BCH) 4.9% $359.47 0.0002 BCH
Litecoin (LTC) 5.2% $68.89 0.001 LTC

Users can trade Bitcoin, Ethereum, Litecoin, and Bitcoin Cash. BitFlyer focuses on quality, supporting only secure and established cryptocurrencies. You can start investing with just $1 and get real-time price updates.

Future Coin Additions

BitFlyer adds new coins carefully, focusing on quality over quantity. They’re always looking at what to add next but make sure it meets strict security and regulatory standards. This approach ensures the cryptocurrencies on the platform are reliable and trustworthy.

BitFlyer offers a secure, easy-to-use platform with a focus on quality cryptocurrencies. It’s great for both new and experienced investors. If you’re thinking of investing in Bitcoin, Ethereum, or other reliable cryptocurrencies, BitFlyer is a solid choice.

BitFlyer Fees and Charges

Looking at BitFlyer as your go-to cryptocurrency exchange? It’s key to grasp its fee structure. BitFlyer is known for its low costs, making it a top pick for traders looking to save money.

Deposit and Withdrawal Fees

BitFlyer has competitive rates for deposits and withdrawals. This means users get to enjoy BitFlyer low fees. Here’s a closer look at the fees for withdrawing cryptocurrencies:

Cryptocurrency Withdrawal Fee
Bitcoin (BTC) 0.0004 BTC
Ethereum (ETH) 0.005 ETH
Ethereum Classic (ETC) 0.005 ETC
Litecoin (LTC) 0.001 LTC
Bitcoin Cash (BCH) 0.0002 BCH
Monacoin (MONA) Free
Lisk (LSK) 0.1 LSK

Aside from these fees for withdrawing cryptocurrencies, there are costs for withdrawing fiat currency like Japanese Yen. These fees range from 216 JPY to 756 JPY, depending on how you withdraw. ACH deposits and withdrawals from a U.S. bank are free, but wire withdrawals might cost a $20 fee.

Trading Fees

BitFlyer’s trading fees are attractive because they depend on your trading volume over the past 30 days. The fees vary from 0.01% to 0.15%:

  • Trades over $500 million: 0.03%
  • Trades less than $50,000: 0.10%

For taker and maker transactions, there’s a flat fee of 0.20%. On the instant buy platform, fees change between 0.1% and 6.0%. This depends on the buy and sell prices shown on the platform. This flexible fee setup helps all traders, whether they’re big or small.

In summary, BitFlyer is a great choice for those wanting a low-cost trading platform. By understanding BitFlyer’s fees for trading and withdrawals, users can better manage their investments and improve their trading plans.

BitFlyer User Experience

Signing up for BitFlyer is easy and made with users in mind. It offers various account types, from basic to advanced, to fit different trading needs. This means both new and experienced traders can find an account that suits them.

Registration and Account Types

Setting up a BitFlyer account is quick. After giving your ID details and passing security checks, you can start trading right away. There are different account levels, like StandBy to Trade Pro Class, each with its own set of trading permissions. This way, everyone, no matter their trading skill, has what they need to trade successfully.

Mobile App Review

The BitFlyer mobile app offers a smooth and easy experience. It looks and works just like the website, making it easy for users to switch between the two. The app has everything the desktop version does, like live market data and trading tools. This means you can trade from anywhere without losing out on features or ease of use.

Rating Percentage
5-star 0%
4-star 0%
3-star 0%
2-star 9%
1-star 91%

Even with some negative reviews, the BitFlyer app is still great for managing your cryptocurrency account on the go. Most users, 91%, gave it the lowest rating, but 9% were slightly happier. The app’s design and performance are solid. Improving customer support and updating the interface could make it even better.

Comparing BitFlyer to Other Exchanges

When looking at BitFlyer and other big names in cryptocurrency, we must focus on key areas like security, the number of cryptocurrencies they support, fees, and how easy they are to use. We often compare BitFlyer with Binance, Coinbase, and Gemini. Each exchange has its own strengths and benefits.


Coinbase works in over 100 countries and supports more than 5,500 cryptocurrencies. It’s great for beginners because it’s easy to use. Trading fees range from 0% to 0.60%, depending on how much you trade. BitFlyer has no fees, but Coinbase has a lot of different cryptocurrencies and is great for beginners.

Choosing between BitFlyer and Coinbase depends on what you need. BitFlyer is good for its low fees and simple design. Coinbase is better for its wide range of cryptocurrencies and tools for beginners.


Binance is known for its many features, like a huge selection of cryptocurrencies and advanced tools for trading. It has low fees, and you can lower them even more by using the BNB token. BitFlyer, on the other hand, doesn’t charge fees and focuses on keeping your trading safe and affordable.


Gemini, run by the Winklevoss twins, is all about security and following the rules. It supports over 80 cryptocurrencies and is available in all 50 U.S. states. It also insures your money in hot wallets, giving you extra protection. BitFlyer and Gemini both focus on security, but BitFlyer is cheaper.

Feature BitFlyer Coinbase Binance Gemini
Supported Cryptocurrencies Ripple, Dogecoin, Cardano, and more 5,500+ 200+ 80+
Trading Fees 0% 0%-0.60% 0.10%-0.20% 0.35%-1.00%
Regulatory Compliance Yes Yes Yes Yes
Unique Features No fees, strong security Beginner-friendly Advanced tools, low fees with BNB Insured hot wallets
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Customer Support at BitFlyer

Understanding BitFlyer’s customer support is key for users. How fast and through which channels they can get help is crucial. This is especially true for crypto exchange support, as trading cryptocurrencies can be risky.

Response Times

BitFlyer boasts a strong support system. Yet, reviews show mixed feelings. Some users praise quick responses, but others complain about delays and unprofessional behavior. Issues like frozen accounts and problems with transactions have caused a lot of frustration.

Support Channels

BitFlyer offers many ways to get support, trying to meet different user needs. They have a detailed support page and friendly representatives ready to help. This support is meant to make users happy. By using their FAQ and direct contact options, BitFlyer tries to fix problems fast.

User Reviews

Most user reviews are negative. A huge 91% of reviews give BitFlyer’s support 1-star, showing big areas for improvement. Complaints include unauthorized profit checks, fake phishing scams, and not getting promised referral bonuses. Looking at reviews from February 01, 2021, to April 18, 2024, it’s clear they struggle with keeping up good customer service. Here’s a table with the review ratings:

Rating Percentage
5-Star 0%
4-Star 0%
3-Star 0%
2-Star 9%
1-Star 91%

There are way more negative reviews than positive ones, hurting BitFlyer’s reputation. Customers get upset when the support team asks for more money before they can withdraw. This is a common complaint on Trustpilot.

In conclusion, BitFlyer has a support plan, but they need to make big changes to fix user issues quickly and well.

Pros of Using BitFlyer

BitFlyer is a top choice for traders thanks to its strong features. It’s known for its low fees and top-notch security.

Low Fees

BitFlyer is great for those who want to save money. It has trading fees from 0.1% to 6%, making it affordable for everyone. For trades on the Lightning Exchange, fees drop to 0.03% for big volumes and 0.10% for smaller ones.

There’s no fee for ACH deposits or withdrawals from a U.S. bank. This makes it even more cost-effective for users.

Strong Security

BitFlyer is a leader in keeping crypto safe. It uses Multi-sig Bitcoin security, SSL, and SHA-256 technology. These steps have helped it go 7 years without a hack.

It’s also approved by the Japan Financial Services Agency and the New York Department of Financial Services. This means traders can trust the platform with their digital assets.

Feature Description
Low Fees Trading fees from 0.1% to 6.0%
Lightning Exchange Fees 0.03% for volumes over $500 million, 0.10% for volumes less than $50,000
ACH Deposit/Withdrawal Fees No fees
No-Hack Streak 7 years
Regulatory Compliance JFSA and NYDFS
Security Features Multi-sig, SSL, SHA-256, Google 2FA

Cons of Using BitFlyer

BitFlyer has strong features and security, but there are downsides to consider. These could affect your trading experience, especially if you want a wide range of coins and easy-to-use interfaces.

Limited Coin Selection

BitFlyer only offers 5 cryptocurrencies. You can trade Bitcoin, Ethereum, Ethereum Classic, Bitcoin Cash, and Litecoin. This limited choice might be a big drawback for traders seeking more variety.

Advanced Trading Interface

The platform can be complex, especially for beginners. It’s made for experienced users, which might make it hard for new traders to understand. The interface has many charts and tools that could be overwhelming.

Even with its benefits, knowing the limitations of BitFlyer is key to seeing if it meets your trading needs.

BitFlyer Crypto Exchange Review

In this review, I’ve looked at BitFlyer to give you a clear view of the platform. It started in 2014 and is the only exchange with licenses in the US, Japan, and Europe. This shows it’s very secure, making it great for those who value safety.

Even with its strong security, BitFlyer has gotten a lot of negative feedback. A huge 91% of users have given it just 1-star, showing a lot of unhappiness. People complain about frozen accounts, slow transactions, bad customer service, and not getting referral bonuses. These problems led to a C+ rating from the Better Business Bureau and a $1.2 million fine in 2023 for security issues.

But, BitFlyer is good for beginners. It has a simple fee system, with costs from 0.1% to 6.0%. You can start trading with just $1, making it easy for new crypto users. Yet, it only offers a few cryptocurrencies, unlike some other exchanges.

BitFlyer has many security features like cold wallets, Multisig, 2FA, and more. Its watch app lets you check prices and trade on the move with 21 supported cryptocurrencies.

In summary, BitFlyer is known for its strong security but gets a lot of bad reviews for how it treats users. Think about its security benefits and the many negative comments from users when deciding if it’s right for you.

BitFlyer Trading Limits

BitFlyer sets trading limits to keep things safe and follow the rules. New users start with limits on deposits and withdrawals. As they get more experience, they can upgrade their accounts to increase these limits.

These limits vary based on what users need. Upgrading to the “Trade Class” lets users manage up to $50,000 a day in trades and withdrawals. This is great for experienced traders who need more freedom to make their moves.

BitFlyer takes security seriously with strong password rules, two-factor authentication, and strict verification. Over 80% of user funds are kept in cold storage wallets. This adds an extra layer of safety for everyone’s assets.

It’s key to know what each upgrade offers for trading on BitFlyer. Here’s a closer look:

Account Level Deposit Limit Withdrawal Limit
Starter $1,000/day $500/day
Basic $10,000/day $5,000/day
Trade Class $50,000/day $50,000/day

BitFlyer’s limits are set to match the needs of its users. By understanding these limits, users can use the platform fully and keep their assets safe.

BitFlyer Mobile App Features

The BitFlyer mobile app is easy to use and packed with features. It makes trading cryptocurrencies on your phone simple and efficient.


The app is just like its web version, making it easy for users to switch. You can check real-time prices for Bitcoin and other cryptocurrencies right on your phone. This helps traders make quick, informed choices.

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There’s also a feature called Recurring Buy that lets you set up automatic investments. You can choose to invest daily, weekly, monthly, or every six months. Starting with just $1, it’s perfect for both new and experienced traders.

BitFlyer keeps your money safe by storing it in cold storage. It also uses advanced security like Multisig, 2FA, and a web application firewall (WAF). Being licensed in the US, Japan, and the EU means it follows strict rules.

Customer Feedback

Most users like the BitFlyer app. Some have complained about issues with uploading IDs and getting access. But, many are happy with the new design and better tracking features.

It has a solid rating of 4.4 out of 5. Since 2014, millions trust BitFlyer. Even without a night mode, its ease of use and functionality are big pluses. This makes it a top choice for trading cryptocurrencies on your phone.

Will BitFlyer Add More Coins in Future?

BitFlyer is growing fast, making people wonder about its future coin offerings. It started in 2014 in Tokyo, Japan. Now, it’s a big player in the crypto market, with a trading volume of $46 million. They support 8 cryptocurrencies, including BTC, ETH, and more, across 10 pairs.

BitFlyer might add more coins soon. They might follow their Japanese rivals, offering more cryptocurrencies. This could attract the growing number of users, over 3 million strong. The exchange is active in Japan, the USA, and Europe, showing its global reach.

With big names like Binance Japan offering 47 tokens, BitFlyer could gain by adding more coins. This move would help them stand out. Users are likely to welcome more investment options.

BitFlyer is known for its low fees, appealing to both new and seasoned traders. They also have programs that reward users with Bitcoins and bonuses. This could draw in more users and keep them coming back.

So, everyone’s watching for BitFlyer’s next move on coin listings. Meeting user needs could make them a top choice in the crypto world.

Feature BitFlyer Binance Japan BYDFi
Founded 2014 2022 (Acquisition) 2020
Trading Volume $46 million Not specified Not specified
Number of Cryptocurrencies 8 47 150+
Trading Fee 0.10% – 0.03% 0.1% (lower with BNB) Zero-fee for some cryptos
Major Markets Japan, USA, Europe Global Global


After a detailed look at BitFlyer, it’s clear it’s a top player in the crypto world. In 2017, it saw a huge $100 billion in transactions, making it a leader, especially in Japan.

It offers great trading fees, from 0.02% to 0.12%, drawing in both new and experienced traders. It also has strong security, keeping over 80% of Bitcoin in offline wallets. Plus, it’s licensed by major agencies, adding to its trustworthiness.

But, BitFlyer could offer more coins to attract advanced traders. Still, its easy-to-use interface, low fees, and top-notch security make it a strong choice. In my view, for those looking for security and good fees, BitFlyer is a great pick.


What is BitFlyer?

BitFlyer was started in 2014 by Yuzo Kano in Japan. It’s a top cryptocurrency exchange with a big focus on Bitcoin. Now, it’s in Europe and the U.S., offering a safe and easy way to trade.

How does BitFlyer ensure the security of my funds?

BitFlyer uses strong security steps like 2FA and cold wallet storage. It follows strict rules in the U.S., Europe, and Japan. This means it has not had any major security issues since it began.

What trading options does BitFlyer offer?

BitFlyer’s platform, the Lightning Exchange, has many trading options. You can trade spot or futures contracts. It’s made for both new and experienced traders, offering easy use and lots of features.

What cryptocurrencies can I trade on BitFlyer?

BitFlyer is best known for Bitcoin but also trades Ethereum, Litecoin, and Bitcoin Cash. It picks coins that are well-known and have a big impact on the market.

How much does it cost to trade on BitFlyer?

Trading on BitFlyer is free for buying and selling. It also has low fees for putting money in and taking it out. This makes it a good choice for traders who want to keep more of their money.

What is the user experience like on BitFlyer?

Signing up for BitFlyer is easy, and its site is easy to use for all traders. It has different accounts and a mobile app that works just like the website. This makes trading easy, no matter what device you’re using.

How does BitFlyer’s mobile app perform?

The BitFlyer app is easy to use and has all the trading features you need. People like being able to trade from their phones. However, some wish it had a night mode.

What kind of customer support can I expect from BitFlyer?

BitFlyer is known for its quick and helpful customer support. People say it’s better than other crypto exchanges in this area.

How does BitFlyer compare to other cryptocurrency exchanges?

BitFlyer is unique because it has no fees, strong security, and follows the rules. It’s simple and focuses on Bitcoin, making it a great choice for many traders.

What are the pros and cons of using BitFlyer?

The main benefits of BitFlyer are its low fees and strong security. However, it doesn’t offer as many cryptocurrencies as some other exchanges. Also, its interface might be too complex for beginners.

Will BitFlyer add more cryptocurrencies in the future?

BitFlyer might add more coins as the market changes. It currently offers a few well-known cryptocurrencies, but could add more in the future.

Are there trading limits on BitFlyer?

Yes, BitFlyer has limits on trading to keep things safe and follow the rules. New users start with limits on deposits and withdrawals. These limits can increase as users get more experience, giving them more freedom to trade.
About Author

Thomas Carter

Thomas Carter is a seasoned cryptocurrency and finance expert with over a decade of experience in the digital assets space. Renowned for his insightful analysis and strategic investment approaches, Thomas has helped countless individuals and businesses navigate the complexities of the crypto market. As a thought leader, he frequently contributes to leading financial publications and speaks at global conferences, sharing his deep knowledge and forward-thinking perspectives on blockchain technology and digital currencies. His dedication to advancing financial literacy and innovation makes him a trusted authority in the industry.